CigPrice Privacy Policy
Last updated: 2 September 2026
This policy explains how CigPrice handles information when people use https://cigprice.com, place an order, create an account, or contact us for AUD price, sale-unit and price-record support.
Who to contact
Privacy questions and requests can be sent to support@cigscope.com or WhatsApp +44 7366482114. Please do not send passwords, complete payment-card details, or unnecessary identity documents.
Information we may handle
- Technical and usage data: IP address, browser and device information, referring page, requested pages, cookie identifiers, and security or error logs.
- Account and order data: name, contact details, billing and delivery details, account details, selected products, order status, and customer-service history.
- Support data: the information included in an email, WhatsApp message, form, correction request, or other support contact.
- Age or eligibility checks: information reasonably required to confirm that an order can lawfully be accepted or dispatched. Only send this information when requested through an identified support or checkout process.
Why information is used
Information may be used to operate and secure the site, provide requested pages and support, process and deliver orders, manage accounts and returns, prevent fraud or abuse, maintain records, understand aggregate site performance, and meet legal obligations. We do not claim that every data category is collected in every visit.
Cookies and analytics
The site may use necessary cookies for account, cart, checkout, security, language, and session functions. Analytics technologies may collect aggregated or pseudonymous usage information so site reliability and page performance can be measured. Browser settings or any available consent controls can be used to limit non-essential cookies, although some site functions may then work differently.
Payments and service providers
Hosting, security, analytics, communications, delivery, and payment providers may process limited information for the service they perform. Payment information is handled through the payment method shown at checkout; do not send full payment credentials through ordinary support messages. Providers may process information in another country and are expected to use appropriate safeguards for the work they perform.
Retention and security
Information is kept only for as long as reasonably needed for the purpose described above, including order, tax, dispute, fraud-prevention, security, and legal record requirements. Administrative, technical, and access controls are used to reduce risk, but no internet service can promise absolute security.
Your choices and requests
Depending on the law that applies, a person may ask to access, correct, delete, restrict, or object to certain processing of their personal information. Send the site URL, the relevant account or order reference, the request, and a contact method. Additional verification may be required before account or order information is disclosed or changed.
Adults-only service
This tobacco catalogue and ordering service is intended only for adults aged 18 and over. It is not directed to children. If information relating to a child may have been submitted, contact us so it can be reviewed.
Changes to this policy
This page may be updated when site practices, providers, or legal requirements change. The date at the top shows the latest published revision.